Contact information
We're here to help with questions about our Hair Care and Health & Beauty products, orders, delivery, returns, refunds, or any other questions about your purchase.
If you need assistance, please contact us using the details below.
Business Information
Business Name: Didz
Address:
16B Kingsdown Parade
Bristol
BS6 5UD
United Kingdom
Email:
Support@Didz.shop
Phone:
+44 117 382 5227
Website:
Didz.shop
Customer Support
For questions about an existing order, please include your order number when contacting us. This helps us identify your order and respond more efficiently.
You can contact us about:
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Product information
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Order status
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Delivery questions
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Returns and refunds
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Damaged or incorrect items
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Payment and checkout questions
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General enquiries
Email Support
We aim to respond to customer enquiries as soon as reasonably possible.
Phone Support
+44 117 382 5227
Our team can assist with general customer enquiries and order-related questions.
Returns and Refunds
For information about our return eligibility, return process, and refunds, please see our Return and Refund Policy.
Please contact us before sending a return so that we can provide the appropriate return instructions.
Shipping
Didz currently ships to the United Kingdom only.
We offer free standard shipping, with an estimated delivery timeframe of 5–8 business days after an order has been processed and dispatched.
For complete information, please see our Shipping Policy.
Contact Us
Didz
16B Kingsdown Parade
Bristol
BS6 5UD
United Kingdom
Email: Support@Didz.shop
Phone: +44 117 382 5227